Alert : The site is undergoing maintenance. Some functionality including sign-in may be impacted
Ordering can continue through fax and phone.
Contact us
Contact us
See More
We offer comprehensive services that support flow cytometry instrumentation used by researchers or clinicians to advance scientific discoveries and enhance patient care. Each plan is designed to provide excellent customer experience with some of the most experienced and responsive support teams in the industry. Additionally, enhanced and accelerated services are available for flow cytometry laboratories that demand priority response and extended benefits such as instrument uptime guarantees, continuous education, equipment remote monitoring and IQ/OQ compliance services.
Includes unlimited service visits and full coverage for parts, labor and travel required for repairs, guaranteed onsite response, one or two preventive maintenance visits as per manufacturer recommendation, and unlimited technical and application phone support.
In addition to post-warranty service plans, BD Biosciences offers several options to upgrade the standard one-year warranty included with every instrument purchase to an enhanced service level that ensures your laboratory uptime requirements. The transition from warranty to post-warranty plans with similar levels of service response provides smooth and convenient coverage of your instruments.
At BD Biosciences, we offer more than premium laboratory equipment—we can support your facility’s quality and regulatory compliance needs to ensure your BD instrumentation is performing optimally, with maximum uptime.
We are committed to supporting your organization’s equipment to help you ensure all systems are meeting compliance and qualification requirements. This includes:
