For instrument orders, your BD Biosciences Sales Representative can help you choose the instrument and options that best meet your needs. For reagents and supplies, a Customer Service Representative can help you select products, generate and confirm orders, and can direct you to the right BD resource for assistance with technical questions.
Offline order inquires
Toll-free: 866.979.9408
Toll-free fax: 800.565.0897
Email: canada@bd.com
See Support page for your local BD Biosciences contacts.
What to include on a purchase order
For the most efficient order processing, please include the following information on your purchase order or correspondence:
1. Purchase order number
2. Shipping address
3. Billing address
4. Catalog number and description
5. Quantity and size required
6. Name and phone number of purchasing agent
7. Name and phone number of end user
8. Quotation number (if applicable)
9. Vendor name (Becton, Dickinson and Company)
10. Vendor address:
Becton, Dickinson and Company
2350 Qume Drive
San Jose, CA 95131
or the remit to address located on the top right portion of your invoice
11. Signature of authorized representative and date
12. Standard payment terms are net 30 days
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