For instrument orders, your BD Biosciences Sales Representative can help you choose the instrument and options that best meet your needs. For reagents and supplies, a Customer Service Representative can help you select products, generate and confirm orders, and can direct you to the right BD resource for assistance with technical questions.
Offline order inquires
Tel: 855.236.2772
Fax: 800.325.9637
Email: BDBCustomerService@bd.com
See Support page for outside U.S. sales and ordering contacts.
What to include on a purchase order
For the most efficient order processing, please include the following information on your purchase order or correspondence:
- Purchase order number
- Shipping address
- Billing address
- Catalog number and description
- Quantity and size required
- Name and phone number of purchasing agent
- Name and phone number of end user
- Quotation number (if applicable)
- Vendor name (Becton, Dickinson and Company)
- Vendor address:
Becton, Dickinson and Company
2350 Qume Drive
San Jose, CA 95131
or the remit to address located on the top right portion of your invoice
- Signature of authorized representative and date
- Standard payment terms are net 30 days
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